SOC 2 Type II
Audit completed
Women’s Health
Deliver personalized, compassionate care across every life stage.
Deploy expert agents that provide continuous support across contraception, fertility, pregnancy, menopause, and preventive care.
Book a DemoWomen’s Health
Deliver personalized, compassionate care across every life stage.
Deploy expert agents that provide continuous support across contraception, fertility, pregnancy, menopause, and preventive care.
Book a DemoTrusted by Women’s Health Leaders Worldwide
Expert agent solutions for women's health settings
Proactive Screening Outreach
Close care gaps by reaching patients due for mammograms and pap smears with personalized outreach that converts to booked appointments.
Intelligent Intake & Care Navigation
Route patients to appropriate care by capturing menstrual, reproductive, and hormonal health context alongside their current needs.
Pre-Visit Prep & Follow Up
Guide patients through pre-visit prep and explain sensitive lab results with appropriate context and empathy.
Fertility Treatment Guidance
Keep patients on track through IVF and other fertility protocols with reminders, cycle-day instructions, appointment prep, and emotional support.
Proactive Screening Outreach
Close care gaps by reaching patients due for mammograms and pap smears with personalized outreach that converts to booked appointments.
Intelligent Intake & Care Navigation
Route patients to appropriate care by capturing menstrual, reproductive, and hormonal health context alongside their current needs.
Pre-Visit Prep & Follow Up
Guide patients through pre-visit prep and explain sensitive lab results with appropriate context and empathy.
Fertility Treatment Guidance
Keep patients on track through IVF and other fertility protocols with reminders, cycle-day instructions, appointment prep, and emotional support.
Proven results from day one
+50%
Increase in preventive screening volume
+4
Additional visits per provider per day
+25%
Improvement in fertility program completion rate
-40%
Reduction in missed follow-ups
“Concurrence’s platform allowed us to shape every layer of the agent’s persona around our care model. We chose Concurrence because they shared our conviction that privacy and safety are the foundation everything should be built on.”
Estelle Giraud
Chief Executive Officer, Trellis Health
“Concurrence’s platform allowed us to shape every layer of the agent’s persona around our care model. We chose Concurrence because they shared our conviction that privacy and safety are the foundation everything should be built on.”
Estelle Giraud
Chief Executive Officer, Trellis Health
“Concurrence’s value proposition was unique. We did quite a bit of research and there wasn’t another vendor out there that looked like them. One that allows you to build quickly and has the requirements around safety guardrails in place.”
Patrick DiLoreto
Head of Product, Eucalyptus
“Our engagement with Concurrence was better than any team we’ve worked with. I can dream it, tell Concurrence about it, and they just make it happen.”
Dr. Sidd Arora, DO
Founder, The Care Clinic
AI Trust Infrastructure
Enterprise security.
SOC 2 Type II audited. HIPAA attested. PIPEDA and PHIPA self-attested. GDPR maintained.
Identity & Permissions
Granular roles and scoped permissions control access. SSO, enforced MFA, and device-bound access protect our operations.
Granular roles and scoped permissions control access. SSO, enforced MFA, and device-bound access protect our operations.
Isolated Environments
Tenant isolation, regional data boundaries, and dedicated single-tenant deployments. Encryption protects data at rest and in transit.
Tenant isolation, regional data boundaries, and dedicated single-tenant deployments. Encryption protects data at rest and in transit.
Auditability & Monitoring
Traceable user and agent activity, contextual audit logs, and continuous monitoring support oversight and investigation.
Traceable user and agent activity, contextual audit logs, and continuous monitoring support oversight and investigation.
Agent Governance
Simulation validation, scoped tool permissions, and human escalation keep clinical agents within approved workflows.
Simulation validation, scoped tool permissions, and human escalation keep clinical agents within approved workflows.
Customer Data Protection
Our standard DPA prohibits AI training with customer data and defines retention, deletion, and subprocessor obligations.
Our standard DPA prohibits AI training with customer data and defines retention, deletion, and subprocessor obligations.
Operational Resilience
Independent testing, tracked remediation, backup and recovery procedures, and incident response with defined customer notification obligations.
Independent testing, tracked remediation, backup and recovery procedures, and incident response with defined customer notification obligations.
Security for critical operations.
HIPAA
Compliance attested
PIPEDA & PHIPA
Compliance self-attested
GDPR
Actively maintained
In progress
- HITRUST e1
- ISO/IEC 27001
- ISO/IEC 42001
Effortless integration across your systems.
Concurrence natively integrates with all major EHRs and clinical systems.
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FAQ
How do you handle our patient data during training and deployment?
Concurrence is SOC 2 Type II audited and independently assessed against the HIPAA Security and Breach Notification Rules. Data is encrypted at rest and in transit. PHI processing requires an executed BAA and the required security configuration. Hosting and AI processing locations depend on the selected deployment, model, and provider.
What happens if an agent encounters an edge case it hasn't seen before?
Our agents are designed with conservative fallback behaviors. When encountering unfamiliar scenarios, they gracefully escalate to human clinicians rather than attempting to handle situations outside their training. All edge cases are logged for review and continuous improvement.
Can we modify agent behavior after deployment without full retraining?
Yes, our platform supports real-time behavior adjustments through our governance tools. You can update clinical guidelines, modify response templates, and adjust escalation thresholds without requiring full model retraining.
What's your uptime SLA and disaster recovery process?
We guarantee 99.9% uptime with a comprehensive disaster recovery plan. Our infrastructure is deployed across multiple availability zones with automatic failover. We conduct regular disaster recovery drills and maintain detailed runbooks for all failure scenarios.
How do agents maintain context across multiple patient interactions?
Our agents use a multi-tier memory architecture that maintains both session context and longitudinal patient history. This ensures continuity of care across interactions while respecting data retention policies and patient privacy preferences.