SECURITY & COMPLIANCE

Security for
critical operations.

Protect sensitive data. Control access. Govern every agent.

Independently assessed security, isolated environments, and cloud and on-premises deployment options for healthcare enterprises.

OPERATIONAL SAFEGUARDS

Control over data.
Oversight of every agent.

Define who can access data, what agents can do, and how activity is reviewed. Concurrence brings these controls into the infrastructure and workflows behind patient care.

Identity & Permissions

Granular roles and scoped permissions control access. SSO, enforced MFA, and device-bound access protect our operations.

Isolated Environments

Tenant isolation, regional data boundaries, and dedicated single-tenant deployments. Encryption protects data at rest and in transit.

Auditability & Monitoring

Traceable user and agent activity, contextual audit logs, and continuous monitoring support oversight and investigation.

Agent Governance

Simulation validation, scoped tool permissions, and human escalation keep clinical agents within approved workflows.

Customer Data Protection

Our standard DPA prohibits AI training with customer data and defines retention, deletion, and subprocessor obligations.

Operational Resilience

Independent testing, tracked remediation, backup and recovery procedures, and incident response with defined customer notification obligations.

Review documented controls

INDEPENDENT ASSESSMENTS

Evidence for your security review.

The final report defines the assessed system, boundaries, and applicable dates. Ask our security team to map that scope to your proposed deployment, including hosting, model providers, integrations, and processing locations. Platform support for a cloud or data service does not establish its inclusion in the assessment.

HITRUST e1 assessment completed

Concurrence has completed its 2026 HITRUST e1 assessment. Final reports are available for security review through our Trust Center. The assessment is recorded as Amigo AI 2026 e1 under Amigo, Inc., the legal entity behind Concurrence.

Review HITRUST e1 assessment

SOC 2 Type II audited

The Concurrence Platform audit covers November 1, 2024–October 31, 2025. Thoropass Assurance issued the report on February 18, 2026 with an unmodified opinion.

Request SOC 2 report

HIPAA attested

Our completed Thoropass assessment received a satisfactory result as of June 13, 2025. A BAA is available; Privacy Rule obligations flow through the BAA. PHI processing requires the applicable agreement and security configuration.

Request HIPAA assessment

Independently tested

Thoropass tested our web application and API in May–June 2026. The final report, dated June 8, records independently validated remediation of that engagement’s findings.

Request executive summary

DEPLOYMENT OPTIONS

Your infrastructure.
Your deployment.

Deploy in the cloud or on-premises, with dedicated single-tenant options. Live in 10 countries, with broader deployment support across all regions covered by AWS, Microsoft Azure, Google Cloud (GCP), Databricks, and Snowflake and regional infrastructure partners.

Explore live and supported coverage

Where data is stored

Data, logs, and backups reside in the hosting locations defined for your deployment.

Where AI processes data

Model inference has separate processing locations. Regional hosting does not guarantee regional inference, and some models are unavailable in a required region.

Cloud

Amazon Web Services

Supported by Concurrence

Amazon Bedrock

Regional or cross-region, depending on the model and inference profile.

Cloud

Microsoft Azure

Supported by Concurrence

Azure OpenAI / Foundry

Regional, Data Zone, or Global. Model availability varies.

Cloud

Google Cloud

Supported by Concurrence

Vertex AI

Regional processing depends on the model, endpoint, and feature.

Data platform

Databricks

Supported by Concurrence

Foundation Model APIs / Unity Gateway

Workspace, model endpoint, and fallback locations can differ.

Data platform

Snowflake

Supported by Concurrence

Snowflake Cortex AI

Inference can use other regions or clouds when cross-region processing is enabled.

We confirm storage, inference, and fallback locations for the selected models and cloud or on-premises deployment at contracting.

WORK DIRECTLY WITH CONCURRENCE

Government and critical use cases.

Contact our team to discuss your mission, deployment architecture, and security requirements.

Contact us

SECURITY RESOURCES

Review the evidence.

In the Trust Center

Request our DPA, Data Protection Policy, audit reports, our penetration-test summary, and our regional compliance briefs.

Open Trust Center

Subprocessors for your deployment

Request the current list of providers that process customer data and their processing locations for your enabled services.

Request subprocessor list

DUE DILIGENCE

Security FAQs

What is Concurrence’s HITRUST e1 status?

Concurrence has completed its 2026 HITRUST e1 assessment. Final reports are available for security review through our Trust Center. The assessment is recorded as Amigo AI 2026 e1 under Amigo, Inc., the legal entity behind Concurrence.

Does the HITRUST e1 assessment cover every deployment?

The final report defines the assessed system, boundaries, and applicable dates. Ask our security team to map that scope to your proposed deployment, including hosting, model providers, integrations, and processing locations. Platform support for a cloud or data service does not establish its inclusion in the assessment.

Is a HIPAA assessment the same as a certification?

No. HIPAA does not have an HHS-recognized certification program. Concurrence has an independent assessment of the Security and Breach Notification Rules. Using PHI still requires an executed BAA, the required safeguards, and review of your organization’s obligations.

Is Concurrence SOC 2 Type II audited?

Yes. The report covers the Concurrence Platform across the Security, Availability, and Confidentiality criteria. Request the current issued report through the Trust Center.

What privacy commitments does Concurrence make?

We maintain privacy controls and contractual protections for personal and health data, covering data-subject rights, international transfers, retention, and deletion. Our Data Processing Addendum and the regional compliance briefs for your jurisdiction are available through the Trust Center; your executed agreement defines the applicable obligations.

Can we use Concurrence with protected health information?

Yes, with an executed Business Associate Agreement and the required security configuration. Your BAA defines which Privacy Rule obligations apply.

Can all models process data in our chosen region?

No. Hosting and inference locations are separate. Model availability, provider routing, and fallback settings determine where AI processes data, and some models are unavailable in a required region.

Trusted AI infrastructure for healthcare.