SOC 2 Type II
Audit completed
Life Sciences
Turn prescriptions into patients who start and stay on therapy.
Label-grounded AI built for MLR review, with every response traceable to approved-for-use materials.
Explore a use caseLife Sciences
Turn prescriptions into patients who start and stay on therapy.
Label-grounded AI built for MLR review, with every response traceable to approved-for-use materials.
Explore a use caseTrusted by Leading Healthcare Organizations Worldwide
Proven results, deployed at scale across 10M+ patient interactions
3x
Increase in patient persistence at 6 months
99%
Decrease in adverse event time-to-capture
8x
Increase in touchpoint frequency in first 30 days
60%
Deflection of routine patient support-line volume
“In my 23 years of practicing medicine, I’ve watched the demand for care outpace our ability to deliver it. Concurrence’s approach of training agents with the same rigor we expect of clinicians means they can operate at the standard I’ve seen at Stanford, Columbia, and MD Anderson.”
Dr. Jay Shah, MD
Former Chief of Medical Staff, Stanford Health Care
“In my 23 years of practicing medicine, I’ve watched the demand for care outpace our ability to deliver it. Concurrence’s approach of training agents with the same rigor we expect of clinicians means they can operate at the standard I’ve seen at Stanford, Columbia, and MD Anderson.”
Dr. Jay Shah, MD
Former Chief of Medical Staff, Stanford Health Care
Keep patients on therapy
Guided treatment initiation and proactive check-ins that surface early signals of non-adherence.
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Give HCPs answers at the moment of prescribing
Clinical and coverage questions answered from approved materials in the same conversation, so fewer first prescriptions stall.
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Turn every conversation into commercial and R&D intelligence
Capture every patient and HCP conversation as structured real-world data (RWD), generating intelligence at scale for your commercial and medical teams.
AI Trust Infrastructure
Enterprise security.
SOC 2 Type II audited. HIPAA attested. PIPEDA and PHIPA self-attested. GDPR maintained.
Identity & Permissions
Granular roles and scoped permissions control access. SSO, enforced MFA, and device-bound access protect our operations.
Granular roles and scoped permissions control access. SSO, enforced MFA, and device-bound access protect our operations.
Isolated Environments
Tenant isolation, regional data boundaries, and dedicated single-tenant deployments. Encryption protects data at rest and in transit.
Tenant isolation, regional data boundaries, and dedicated single-tenant deployments. Encryption protects data at rest and in transit.
Auditability & Monitoring
Traceable user and agent activity, contextual audit logs, and continuous monitoring support oversight and investigation.
Traceable user and agent activity, contextual audit logs, and continuous monitoring support oversight and investigation.
Agent Governance
Simulation validation, scoped tool permissions, and human escalation keep clinical agents within approved workflows.
Simulation validation, scoped tool permissions, and human escalation keep clinical agents within approved workflows.
Customer Data Protection
Our standard DPA prohibits AI training with customer data and defines retention, deletion, and subprocessor obligations.
Our standard DPA prohibits AI training with customer data and defines retention, deletion, and subprocessor obligations.
Operational Resilience
Independent testing, tracked remediation, backup and recovery procedures, and incident response with defined customer notification obligations.
Independent testing, tracked remediation, backup and recovery procedures, and incident response with defined customer notification obligations.
Security for critical operations.
HIPAA
Compliance attested
PIPEDA & PHIPA
Compliance self-attested
GDPR
Actively maintained
In progress
- HITRUST e1
- ISO/IEC 27001
- ISO/IEC 42001
Effortless integration across your systems.
Concurrence natively integrates with all major EHRs and clinical systems.
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