SOC 2 Type II
Audit completed
The all-in-one platform for every clinical workflow.
One unified data foundation behind every care decision.
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DEFINE
TRAIN
DEPLOY
MONITOR
Building reliable AI for healthcare is harder than it looks.
Most AI isn't built to meet healthcare's standards. Our platform handles the invisible layers of infrastructure—safety, compliance, reliability, scale—so you can focus on delivering great care.
You define
WorkflowsIdentity and PersonaClinical ReasoningProduct Experience
We define
State-Based ArchitectureMemory SystemSafety GuardrailsEvaluation ArchitectureKnowledge RetrievalGlobal DirectivesAgent VisibilityBehavior TriggersSimulationsDynamic Tool CallingReinforcement Learning
You define
WorkflowsIdentity and PersonaClinical ReasoningProduct Experience
We define
State-Based ArchitectureMemory SystemSafety GuardrailsEvaluation ArchitectureKnowledge RetrievalGlobal DirectivesAgent VisibilityBehavior TriggersSimulationsDynamic Tool CallingReinforcement Learning
Define
high-impact opportunities and co-design the solution
Our expert engineers and strategists work directly with your team to architect the core components of your agent’s ‘brain’: how it thinks, behaves, and navigates patient interactions. The result is an agent purpose-built for your care model.
Explore DocumentationThe personality, clinical expertise, and guardrails that shape how your agent thinks, speaks, and makes decisions with patients.
Adaptive instructions that recognize critical moments in patient conversations and adjust how your agent responds in real time.
Tools for your agent to interact with the world around it, like writing to an EHR, sending reminders, or scheduling appointments.
The roadmap that guides how your agent navigates complex workflows and encounters, balancing structure with flexibility.
A living understanding of each patient that evolves over time, remembering what matters and connecting the dots as the picture changes.
The personality, clinical expertise, and guardrails that shape how your agent thinks, speaks, and makes decisions with patients.
Define
high-impact opportunities and co-design the solution
Our expert engineers and strategists work directly with your team to architect the core components of your agent’s ‘brain’: how it thinks, behaves, and navigates patient interactions. The result is an agent purpose-built for your care model.
Explore DocumentationThe personality, clinical expertise, and guardrails that shape how your agent thinks, speaks, and makes decisions with patients.
Adaptive instructions that recognize critical moments in patient conversations and adjust how your agent responds in real time.
Tools for your agent to interact with the world around it, like writing to an EHR, sending reminders, or scheduling appointments.
The roadmap that guides how your agent navigates complex workflows and encounters, balancing structure with flexibility.
A living understanding of each patient that evolves over time, remembering what matters and connecting the dots as the picture changes.
The personality, clinical expertise, and guardrails that shape how your agent thinks, speaks, and makes decisions with patients.
Train
on real-world patient scenarios
You set the bar for what success looks like and we stress-test your agent against millions of scenarios that reflect your patient population. We guarantee safe performance before ever seeing a real patient.
Explore DocumentationWe model virtual patients based on your real population, so your agent is prepared for the demographics, conditions, and edge cases your team sees in practice.
Deploy
with white-glove support
Our engineers and deployment strategists manage your agent launch end-to-end, ensuring seamless integration with your EHR and existing workflows. Your agents are ready to meet your patients where they are, across voice, text, and more.
Explore DocumentationLaunch across voice, SMS, web chat, and patient portals with seamless EHR integration managed end-to-end by our team.
Launch across voice, SMS, web chat, and patient portals with seamless EHR integration managed end-to-end by our team.
Monitor
and continuously improve
Your agents learn from every patient interaction, with gains measured in real time. We audit their growing capabilities with advanced dashboards, interaction logs, and proactive alerts. As your AI partner, Concurrence continues to identify new opportunities for agents to transform your practice.
Explore DocumentationReal-time dashboards tracking agent performance, patient satisfaction, and clinical outcomes with proactive alerts for anomalies.
Real-time dashboards tracking agent performance, patient satisfaction, and clinical outcomes with proactive alerts for anomalies.
AI Trust Infrastructure
Enterprise security.
SOC 2 Type II audited. HIPAA attested. PIPEDA and PHIPA self-attested. GDPR maintained.
Identity & Permissions
Granular roles and scoped permissions control access. SSO, enforced MFA, and device-bound access protect our operations.
Granular roles and scoped permissions control access. SSO, enforced MFA, and device-bound access protect our operations.
Isolated Environments
Tenant isolation, regional data boundaries, and dedicated single-tenant deployments. Encryption protects data at rest and in transit.
Tenant isolation, regional data boundaries, and dedicated single-tenant deployments. Encryption protects data at rest and in transit.
Auditability & Monitoring
Traceable user and agent activity, contextual audit logs, and continuous monitoring support oversight and investigation.
Traceable user and agent activity, contextual audit logs, and continuous monitoring support oversight and investigation.
Agent Governance
Simulation validation, scoped tool permissions, and human escalation keep clinical agents within approved workflows.
Simulation validation, scoped tool permissions, and human escalation keep clinical agents within approved workflows.
Customer Data Protection
Our standard DPA prohibits AI training with customer data and defines retention, deletion, and subprocessor obligations.
Our standard DPA prohibits AI training with customer data and defines retention, deletion, and subprocessor obligations.
Operational Resilience
Independent testing, tracked remediation, backup and recovery procedures, and incident response with defined customer notification obligations.
Independent testing, tracked remediation, backup and recovery procedures, and incident response with defined customer notification obligations.
Security for critical operations.
HIPAA
Compliance attested
PIPEDA & PHIPA
Compliance self-attested
GDPR
Actively maintained
In progress
- HITRUST e1
- ISO/IEC 27001
- ISO/IEC 42001
Effortless integration across your systems.
Concurrence natively integrates with all major EHRs and clinical systems.
The Concurrence Advantage
Clinician-trained expert agents, rapid deployments, and a constructive partnership model deliver superior outcomes compared to general-purpose AI agents.
Other
Healthcare
Agents
Healthcare
Agents
One unified platform for all agent use cases
Custom-built for your patient population
Deploy in weeks with deep EHR integrations
Dedicated Agent Engineer
Transparent and auditable reasoning
Simulation-validated evaluations
Continuous agent self-improvement
You own all agent IP and patient data
Cloud marketplaces
Find Concurrence in your marketplace
Explore our public platform listings on AWS Marketplace, Microsoft Marketplace for Azure procurement, and Databricks Marketplace.
AWS Marketplace
Concurrence Data and AI Platform
View AWS Marketplace listingMicrosoft Marketplace
Amigo Clinical AI Platform
View Microsoft Marketplace listingDatabricks Marketplace
Concurrence | Data and AI Platform
View Databricks Marketplace listingConcurrence was formerly known as Amigo. Microsoft Marketplace currently lists the platform as Amigo Clinical AI Platform by Amigo AI. Our Databricks Marketplace provider is still listed as Amigo.
Pricing, purchase options, and cloud commitment eligibility depend on the current marketplace listing and your agreement.
FAQ
How long does it take to deploy an agent?
Our structured process typically delivers production-ready agents in 6-8 weeks, from initial clinical expertise capture through deployment.
What clinical expertise do we need to provide?
You provide your domain knowledge, care protocols, and quality standards. We handle all technical implementation and AI infrastructure.
How do you ensure agent safety during deployment?
Agents undergo millions of simulated patient interactions before deployment, with rigorous safety validation and conservative fallback behaviors.
Can we modify agent behavior after launch?
Yes, our governance tools support real-time behavior adjustments without full retraining, including protocol updates and escalation threshold changes.
What integrations are supported?
We integrate with all major EHRs (Epic, Cerner, Athenahealth), CRMs (Salesforce, HubSpot), and clinical systems through our enterprise integration layer.