SOC 2 Type II
Audit completed
Payers
Extend care management to every member who needs it.
AI-powered workflows with a full view of each member across claims, clinical data feeds, and your care management platform.
Book a DemoPayers
Extend care management to every member who needs it.
AI-powered workflows with a full view of each member across claims, clinical data feeds, and your care management platform.
Book a DemoTrusted by Leading Healthcare Organizations Worldwide
“In my 23 years of practicing medicine, I’ve watched the demand for care outpace our ability to deliver it. Concurrence’s approach of training agents with the same rigor we expect of clinicians means they can operate at the standard I’ve seen at Stanford, Columbia, and MD Anderson.”
Dr. Jay Shah, MD
Former Chief of Medical Staff, Stanford Health Care
“In my 23 years of practicing medicine, I’ve watched the demand for care outpace our ability to deliver it. Concurrence’s approach of training agents with the same rigor we expect of clinicians means they can operate at the standard I’ve seen at Stanford, Columbia, and MD Anderson.”
Dr. Jay Shah, MD
Former Chief of Medical Staff, Stanford Health Care
Close care gaps at scale
Outreach that brings members in for screenings, refills, follow-ups, and annual visits, tuned to the measures your quality scores depend on.
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Stay close to your highest-risk members
Continuous chronic condition support between touchpoints in 100+ languages, with escalation before critical moments.
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Guide members to the right care
Navigation to in-network, clinically appropriate settings to reduce avoidable emergency visits.
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See the full picture of every member
Longitudinal member records across claims, clinical feeds, and every conversation.
AI Trust Infrastructure
Enterprise security.
SOC 2 Type II audited. HIPAA attested. PIPEDA and PHIPA self-attested. GDPR maintained.
Identity & Permissions
Granular roles and scoped permissions control access. SSO, enforced MFA, and device-bound access protect our operations.
Granular roles and scoped permissions control access. SSO, enforced MFA, and device-bound access protect our operations.
Isolated Environments
Tenant isolation, regional data boundaries, and dedicated single-tenant deployments. Encryption protects data at rest and in transit.
Tenant isolation, regional data boundaries, and dedicated single-tenant deployments. Encryption protects data at rest and in transit.
Auditability & Monitoring
Traceable user and agent activity, contextual audit logs, and continuous monitoring support oversight and investigation.
Traceable user and agent activity, contextual audit logs, and continuous monitoring support oversight and investigation.
Agent Governance
Simulation validation, scoped tool permissions, and human escalation keep clinical agents within approved workflows.
Simulation validation, scoped tool permissions, and human escalation keep clinical agents within approved workflows.
Customer Data Protection
Our standard DPA prohibits AI training with customer data and defines retention, deletion, and subprocessor obligations.
Our standard DPA prohibits AI training with customer data and defines retention, deletion, and subprocessor obligations.
Operational Resilience
Independent testing, tracked remediation, backup and recovery procedures, and incident response with defined customer notification obligations.
Independent testing, tracked remediation, backup and recovery procedures, and incident response with defined customer notification obligations.
Security for critical operations.
HIPAA
Compliance attested
PIPEDA & PHIPA
Compliance self-attested
GDPR
Actively maintained
In progress
- HITRUST e1
- ISO/IEC 27001
- ISO/IEC 42001
Effortless integration across your systems.
Concurrence natively integrates with all major EHRs and clinical systems.
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