Concurrence Support Center
Reach our support team for help with your deployment, or find the right contact for press, research, careers, and general questions.
Email SupportCustomer Support
- Hours of operation
- 9 a.m. to 5 p.m. ET
- First response SLA
- Within 24 to 48 hours
- support@concurrence.com
Create a support case
Send us the details by email and our team will open a case and follow up.
- support@concurrence.com
Email support
Ask a question about the platform or your deployment.
- docs.concurrence.com
Knowledge base
Find product guides and the API reference in our documentation.
Please don't include patient health information in email.
Other Inquiries
- info@concurrence.com
Media inquiries
Visit the newsroom - research@concurrence.com
Research inquiries
Research collaborations and questions about our published work.
- careers@concurrence.com
- info@concurrence.com
All other inquiries