SOC 2 Type II
Audit completed
Digital Health
Deliver personalized telehealth at scale.
Deploy expert agents that monitor health trends, deliver personalized wellness coaching, and keep patients engaged in their journey.
Book a DemoDigital Health
Deliver personalized telehealth at scale.
Deploy expert agents that monitor health trends, deliver personalized wellness coaching, and keep patients engaged in their journey.
Book a DemoTrusted by Digital Health Leaders Worldwide
Expert agent solutions for digital health platforms
Intelligent Intake & Triage
Multiply clinician capacity by gathering complete clinical context and routing patients to the appropriate level of care, automatically.
Lab & Biomarker Insights
Help patients track results over time, surfacing meaningful trends and prompting action when values move outside healthy ranges.
Health Coaching
Keep patients active in their care journey with personalized coaching, reminders, and proactive follow-ups.
Outcomes Monitoring
Demonstrate program effectiveness by tracking patient progress against health goals and identifying which interventions are driving results.
Intelligent Intake & Triage
Multiply clinician capacity by gathering complete clinical context and routing patients to the appropriate level of care, automatically.
Lab & Biomarker Insights
Help patients track results over time, surfacing meaningful trends and prompting action when values move outside healthy ranges.
Health Coaching
Keep patients active in their care journey with personalized coaching, reminders, and proactive follow-ups.
Outcomes Monitoring
Demonstrate program effectiveness by tracking patient progress against health goals and identifying which interventions are driving results.
Proven results from day one
10x
More patients per clinician
+35%
Increase in 12-month program retention
-40%
Reduction in operational overhead
2.4x
More touchpoints per patient per month
“Building an agent in a highly regulated space that must comply with specific regulatory guardrails and safety requirements—because this is someone’s health—is a really hard thing to do. Concurrence’s platform was built to do this.”
Patrick DiLoreto
Head of Product, Eucalyptus
“Building an agent in a highly regulated space that must comply with specific regulatory guardrails and safety requirements—because this is someone’s health—is a really hard thing to do. Concurrence’s platform was built to do this.”
Patrick DiLoreto
Head of Product, Eucalyptus
“The agent captured nuances from the conversation and generated clear next steps tailored to the patient’s exact situation.”
Allison Dorey
Chief Product Officer, Jasper Health
“Concurrence’s platform allowed us to shape every layer of the agent’s persona around our care model. We chose Concurrence because they shared our conviction that privacy and safety are the foundation everything should be built on.”
Estelle Giraud
Chief Executive Officer, Trellis Health
AI Trust Infrastructure
Enterprise security.
SOC 2 Type II audited. HIPAA attested. PIPEDA and PHIPA self-attested. GDPR maintained.
Identity & Permissions
Granular roles and scoped permissions control access. SSO, enforced MFA, and device-bound access protect our operations.
Granular roles and scoped permissions control access. SSO, enforced MFA, and device-bound access protect our operations.
Isolated Environments
Tenant isolation, regional data boundaries, and dedicated single-tenant deployments. Encryption protects data at rest and in transit.
Tenant isolation, regional data boundaries, and dedicated single-tenant deployments. Encryption protects data at rest and in transit.
Auditability & Monitoring
Traceable user and agent activity, contextual audit logs, and continuous monitoring support oversight and investigation.
Traceable user and agent activity, contextual audit logs, and continuous monitoring support oversight and investigation.
Agent Governance
Simulation validation, scoped tool permissions, and human escalation keep clinical agents within approved workflows.
Simulation validation, scoped tool permissions, and human escalation keep clinical agents within approved workflows.
Customer Data Protection
Our standard DPA prohibits AI training with customer data and defines retention, deletion, and subprocessor obligations.
Our standard DPA prohibits AI training with customer data and defines retention, deletion, and subprocessor obligations.
Operational Resilience
Independent testing, tracked remediation, backup and recovery procedures, and incident response with defined customer notification obligations.
Independent testing, tracked remediation, backup and recovery procedures, and incident response with defined customer notification obligations.
Security for critical operations.
HIPAA
Compliance attested
PIPEDA & PHIPA
Compliance self-attested
GDPR
Actively maintained
In progress
- HITRUST e1
- ISO/IEC 27001
- ISO/IEC 42001
Effortless integration across your systems.
Concurrence natively integrates with all major EHRs and clinical systems.
Get the latest insights.
Why I'm Joining Amigo as Chief Medical Officer
I became a cancer surgeon to help people through their hardest days. I'm joining Amigo so I can reach more people and multiply my impact.
Too Many Apps, Not Enough Medicine: The Platform Approach
Why healthcare's digital fragmentation is a patient safety crisis, and what a platform can do about it
How We Build Self-Improving Agents
Our answer to the post-launch optimization problem
FAQ
How do you handle our patient data during training and deployment?
Concurrence is SOC 2 Type II audited and independently assessed against the HIPAA Security and Breach Notification Rules. Data is encrypted at rest and in transit. PHI processing requires an executed BAA and the required security configuration. Hosting and AI processing locations depend on the selected deployment, model, and provider.
What happens if an agent encounters an edge case it hasn't seen before?
Our agents are designed with conservative fallback behaviors. When encountering unfamiliar scenarios, they gracefully escalate to human clinicians rather than attempting to handle situations outside their training. All edge cases are logged for review and continuous improvement.
Can we modify agent behavior after deployment without full retraining?
Yes, our platform supports real-time behavior adjustments through our governance tools. You can update clinical guidelines, modify response templates, and adjust escalation thresholds without requiring full model retraining.
What's your uptime SLA and disaster recovery process?
We guarantee 99.9% uptime with a comprehensive disaster recovery plan. Our infrastructure is deployed across multiple availability zones with automatic failover. We conduct regular disaster recovery drills and maintain detailed runbooks for all failure scenarios.
How do agents maintain context across multiple patient interactions?
Our agents use a multi-tier memory architecture that maintains both session context and longitudinal patient history. This ensures continuity of care across interactions while respecting data retention policies and patient privacy preferences.