HITRUST e1
Assessment completed with final reports available. Review its assessed scope against your Databricks deployment.
Review HITRUST e1 scopePartnership announced
Read the announcement on PR NewswireOn the Databricks blog: How Concurrence governs clinical AI at a trillion-token scale with Unity Gateway.
Health World Models and clinical AI, built on Databricks.
Concurrence and Databricks announced a multi-year partnership to build Health World Models and deploy healthcare AI agents on the Databricks Data + AI Platform.
Health World Models and clinical AI, built on Databricks.
Concurrence and Databricks announced a multi-year partnership to build Health World Models and deploy healthcare AI agents on the Databricks Data + AI Platform.
Turn your healthcare data into AI-powered care.
Already on Databricks? Deploy Concurrence applications and agents on your existing data foundation without a data migration, within your governance and security controls. For institutions new to Databricks, Concurrence provides the data foundation and AI applications in a single deployment.
Three
pillars:
Replace multiple vendors with one platform.
Automate every complex workflow from the same platform with no additional integrations or silos per use case. Every workflow shares unified patient context in real time, eliminating information loss to facilitate safe handoffs and clinical actions.
Your data stays yours.
Every interaction lands in your own Databricks environment, governed by the controls your security team already uses.
A partner that owns the outcome.
Every deployment includes deep EHR integrations and a forward-deployed team of engineers, strategists, and clinicians who are accountable for its success.
How it works
Stay in control of your data and workflows.
We maintain the foundation that powers your workflows: data model, memory, guardrails, simulations, evaluations. Your team decides what each AI workflow does, who it escalates to, and which channels it’s deployed in, including phone, texts, your website, or inside the EHR. Everything runs on the Databricks platform you already own, meaning you control the roadmap and cost.
Your Health World Model: a unified view of care.
The Health World Model ingests data from every source, including the EHR, claims, labs, and patient interactions, and resolves conflicts by weighing each fact by source and reliability. Every input is preserved and traceable back to its origin. The result is a complete, continuously updated model of each patient and the institution’s operations. Patient Trajectories use this evidence to explore potential paths from interventions to outcomes, helping teams evaluate what may work for which patients. The Health World Model lives in your Databricks environment, and all interactions land in the same place your quality and compliance teams already oversee for easy auditing.
The Concurrence Digital Residency
A simulation engine that ensures safe care delivery by training your AI like doctors.
Create digital twins of every patient in your World Model and train your workflows across millions of simulated scenarios with your unique population. The Digital Residency deliberately over-indexes on adversarial patients and edge cases, and agents continue to learn and improve across dimensions like accuracy, empathy, and harm prevention until they reach a 100% safety pass rate. All before speaking to a single patient.
0 minResponse time
100%Pass rate on clinical safety metrics
98%Of patient interactions do not require human escalation
0 minResponse time
100%Pass rate on clinical safety metrics
98%Of patient interactions do not require human escalation
Live workflows we’ve built for healthcare organizations
Voice-first behavioral health intake, wired to the EHR
Runs intake as a real-time phone conversation. Patients can complete intake over the phone in natural language at any hour without waiting for staff. Every interaction is written back to CharmHealth and the lakehouse as governed, analyzable data the moment the conversation ends.
Unity Catalog + SQL warehouseLakehouse-native CharmHealth connector + DeltaVoice agents (Concurrence voice layer)
Explore SolutionVoice-first behavioral health intake, wired to the EHR
Runs intake as a real-time phone conversation. Patients can complete intake over the phone in natural language at any hour without waiting for staff. Every interaction is written back to CharmHealth and the lakehouse as governed, analyzable data the moment the conversation ends.
Unity Catalog + SQL warehouseLakehouse-native CharmHealth connector + DeltaVoice agents (Concurrence voice layer)
Explore Solution
A bespoke Databricks App for care plan guidance
Answers care teams' questions from the institution's own clinical documents. Jasper's care teams review each patient's care documents through a guided, interactive experience shipped as a Databricks App, running where the data already lives. Every answer is grounded in governed clinical documents, with citations back to the source.
Databricks AppsMosaic AI Model ServingServerless SQL warehouse retrieval over Unity Catalog volumesLakebase
Explore SolutionA bespoke Databricks App for care plan guidance
Answers care teams' questions from the institution's own clinical documents. Jasper's care teams review each patient's care documents through a guided, interactive experience shipped as a Databricks App, running where the data already lives. Every answer is grounded in governed clinical documents, with citations back to the source.
Databricks AppsMosaic AI Model ServingServerless SQL warehouse retrieval over Unity Catalog volumesLakebase
Explore Solution
AI telehealth across four regions under one architecture
181,346 conversations and 1.39M messages in two months across EU, DE, AU, and CA — the same Concurrence deployment stamped out in-region for every market, with per-org Unity Catalog schemas and service principals governing each organization's data.
Unity Catalog (per-org schemas + service principals)Serverless SQLPlatform materialized views
Explore SolutionAI telehealth across four regions under one architecture
181,346 conversations and 1.39M messages in two months across EU, DE, AU, and CA — the same Concurrence deployment stamped out in-region for every market, with per-org Unity Catalog schemas and service principals governing each organization's data.
Unity Catalog (per-org schemas + service principals)Serverless SQLPlatform materialized views
Explore Solution
Closed-loop patient re-engagement, orchestrated from the lakehouse
Identifies patients who have lapsed from pediatric behavioral care and contacts their guardians to rebook via a SMS conversation. 10.1% of reached patients booked a verified visit, 19.0% engaged. Databricks Workflows orchestrates the loop with opt-out suppression, frequency caps, and a full audit log in Delta.
Unity Catalog + governed DeltaDatabricks Workflows / JobsDatabricks Secrets
Explore SolutionClosed-loop patient re-engagement, orchestrated from the lakehouse
Identifies patients who have lapsed from pediatric behavioral care and contacts their guardians to rebook via a SMS conversation. 10.1% of reached patients booked a verified visit, 19.0% engaged. Databricks Workflows orchestrates the loop with opt-out suppression, frequency caps, and a full audit log in Delta.
Unity Catalog + governed DeltaDatabricks Workflows / JobsDatabricks Secrets
Explore Solution
Outbound voice chronic care management
Uses patient data to determine patients requiring outreach and then initiates a voice call. Every weekday, a scheduled Databricks job reads member data from Lakebase tables in the Health World Model to determine which patients need a call and the reason for outreach. Every targeting decision and call attempt is logged and governed in the same lakehouse.
Lakeflow (SDP) world pipelineLakebase data-zone schemaDatabricks scheduled JobsUnity Catalog
Explore SolutionOutbound voice chronic care management
Uses patient data to determine patients requiring outreach and then initiates a voice call. Every weekday, a scheduled Databricks job reads member data from Lakebase tables in the Health World Model to determine which patients need a call and the reason for outreach. Every targeting decision and call attempt is logged and governed in the same lakehouse.
Lakeflow (SDP) world pipelineLakebase data-zone schemaDatabricks scheduled JobsUnity Catalog
Explore Solution
Launching on the Lakebase-served architecture
All workflows running on one deployment. A digital disability-support provider is taking its entire application layer live on the lakehouse-native architecture, with agents reading live patient state from Lakebase while every event streams into governed Delta. The operational database and the analytics platform become one governed system.
Lakebase (primary operational database)Synced TablesDeltaUnity Catalog
Explore SolutionLaunching on the Lakebase-served architecture
All workflows running on one deployment. A digital disability-support provider is taking its entire application layer live on the lakehouse-native architecture, with agents reading live patient state from Lakebase while every event streams into governed Delta. The operational database and the analytics platform become one governed system.
Lakebase (primary operational database)Synced TablesDeltaUnity Catalog
Explore SolutionAdditional workflows
Scheduling & RemindersExplore
Referral ManagementExplore
Medication ManagementExplore
Pre-Visit PreparationExplore
Pre-Visit SummaryExplore
Post-Visit Follow-UpExplore
Scheduling & RemindersExplore Solution
Referral ManagementExplore Solution
Medication ManagementExplore Solution
Pre-Visit PreparationExplore Solution
Pre-Visit SummaryExplore Solution
Post-Visit Follow-UpExplore Solution
Security & compliance
Built for the standards
healthcare demands.
Concurrence integrates with your governed data environment. Workspace location and model processing location can differ; review model endpoints, cross-Geo settings, and gateway fallbacks for your deployment.
Visit our security page
HIPAA
PHI processing requires an executed BAA, eligible services and models, and the required security configuration. Review the processing terms for every enabled endpoint.
SOC 2 Type II
An independent report covers Security, Availability, and Confidentiality. Review its system boundary and period against your Databricks deployment.
GDPR
EU/DE data residency deployed in production — not just promised.
Unity Catalog governance
Per-org schemas, service-principal access, full auditability inside your existing governance perimeter.
Bidirectional EHR integration.
We enable read and write integrations with leading EHR and care delivery platforms using industry standard HL7v2 and FHIR interfaces. Based on your team’s use cases, we will scope out the correct integration mechanisms and endpoints. Our team brings knowledge from building 100+ health system vendor integrations.
Concurrence and Databricks: key questions
Who is the Concurrence and Databricks partnership for?
The partnership serves health systems, biopharma companies, and public health organizations that want to connect healthcare data with AI applications and care workflows.
What is a Health World Model?
Concurrence’s Health World Model brings patient history, care interactions, and operational data into a unified foundation that gives clinicians and AI agents patient context.
What are Patient Trajectories?
Patient Trajectories explore possible links between interventions and patient outcomes using evidence in the Health World Model. They support evaluation of care options, not guarantees of clinical results.
Do organizations need to migrate their data?
Organizations already on Databricks can use Concurrence with their existing data and governance controls without a migration. For new Databricks customers, the data foundation and AI applications are delivered together.
Read the full Concurrence and Databricks partnership announcement. Concurrence also runs on Microsoft Azure: see Concurrence on Microsoft Azure.
Databricks Marketplace
Explore our platform and workflow listings
Start with the Concurrence Data and AI Platform listing, or explore the workflow listings below.
For Providers
- Acquire & Retain Patients
Applications spanning intake, reactivation, retention, and network leakage, with analytics on lakehouse data.
- Optimize Care Delivery Operations
AI applications for scheduling, throughput prediction, utilization forecasting, and care pathways on the lakehouse.
- Personalize Engagement
Patient engagement applications for scheduling, reminders, medication adherence, and between-visit support on lakehouse data.
For BioPharma
- Generate Real World Evidence
Applications for RWE generation: OMOP standardization, cohorting, HEOR, abstraction, and pharmacovigilance.
- Deliver Provider Next-Best-Action
Commercial effectiveness applications for customer 360, brand analytics, sales rep and medical science liaison assistants, and next-best-action on lakehouse data.
- Personalize Patient Engagement
Patient support applications for adherence, scheduling, digital health, and patient 360 on lakehouse data.
Pricing, purchase options, and cloud commitment eligibility depend on the current marketplace listing and your agreement.